We stand behind our data and will 'buy back' anything that is not perfect. This allows us to update that piece of data immediately.

We offer the following 3 Guarantees

1. The 100% Guarantee. We will refund twice the price paid, in cash (or credit) for any  and all incorrect data returned to us within 21 days, from the date of purchase. Letters can be returned to our offices, or a csv or excel spreadsheet can be emailed (with incorrect data and explanation highlighted)  to  info@nichedata.com.au  OR, we will honour one of one of the two guarantees below.

2. The Mailing Deliverability Guarantee is our realistic projection of the percentage of mail that Australia Post will be able to deliver successfully,and  that will not be returned to the sender. Any mail that is returned is deemed 'undeliverable'. Although this measurement does not reflect all 'inaccuracies', as only some mail is put back into the system as 'Return to Sender', it is a measurement that is commonly used by the Direct Marketing Industry because it is quantifiable (countable), and it is from a third party. This means it is a useful guide of accuracy. We will refund 50 cents in cash (or credit) for any 'undeliverables', in excess of that indicated by the guarantee, that are returned to our offices within 21 days from the date of purchase.

3. The Telemarketing Deliverability Guarantee is our realistic projection of the percentage of innaccuracies that you will encounter when you phone our Databases. We will refund 75 cents in cash (or credit) for any 'inaccuracies', in excess of that indicated by the guarantee, for any csv or excel spreadsheet that is emailed (with incorrect data and explanation highlighted)  to  info@nichedata.com.au within 21 days from the date of purchase.